Welcome to Sakura Sushi and Bento! By accessing or using our services, website, or visiting our establishment, you agree to comply with the following terms and conditions. Please read them carefully.
1. General
- 1.1 These Terms and Conditions apply to all customers of Sakura Sushi and Bento.
- 1.2 We reserve the right to modify or update these terms at any time without prior notice. Changes will take effect upon being posted.
- 1.3 By continuing to use our services after updates, you accept the revised terms.
2. Orders and Payments
2.1 All menu items are subject to availability and may change without prior notice.
2.2 Orders must be paid in full at the time of purchase unless otherwise agreed.
2.3 We accept major payment methods, including credit cards, debit cards, and cash.
2.4 Prices listed include applicable taxes unless stated otherwise.
3. Refunds and Cancellations
3.1 Orders cannot be canceled or refunded once prepared or delivered.
3.2 If an order contains an error or quality issue, please notify us immediately. Resolutions may include a replacement, refund, or store credit at our discretion.
3.3 Refunds, when applicable, will be processed through the original payment method and may take up to 10 business days.
4. Delivery and Pickup
4.1 Delivery is available within designated areas, and fees may apply.
4.2 Estimated delivery times are not guaranteed and may be affected by traffic, weather, or other circumstances.
4.3 Customers must provide accurate contact and delivery information. Incorrect details may result in delays or failed deliveries.
5. Allergies and Dietary Preferences
5.1 We strive to accommodate dietary preferences but cannot guarantee the absence of allergens in our food.
5.2 Customers with allergies must inform staff when placing an order. While we minimize cross-contamination, we cannot guarantee allergen-free meals.
6. Promotions and Discounts
6.1 Promotions, discounts, and loyalty programs are subject to their respective terms.
6.2 Offers cannot be combined unless explicitly stated.
6.3 Sakura Sushi and Bento reserves the right to modify or cancel promotions without notice.
7. Liability
7.1 Sakura Sushi and Bento is not liable for any adverse reactions caused by food consumption, including allergies or dietary sensitivities.
7.2 We are not responsible for losses or damages arising from delays, incorrect orders, or other unforeseen circumstances, except in cases of gross negligence.
8. Intellectual Property
8.1 All content on the Sakura Sushi and Bento website, including text, images, and logos, are the property of Sakura Sushi or its licensors. Unauthorized use is prohibited.
9. Governing Law
9.1 These terms are governed by the laws of the jurisdiction where Sakura Sushi operates.
9.2 Any disputes will be resolved exclusively in the courts of this jurisdiction.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
• Email: sakurasushibentoltd@gmail.com
• Phone: +44-20 81 43 1028
By using our services, you agree to these terms and conditions. Thank you for choosing Sakura Sushi and Bento